**To view all available bikes in a category, scroll up and down from the middle of your screen.**
Reservation Notes:
All bicycle rentals are billed at a flat day-rate and in 24 hour increments whether you have the bike for 6 hours or a full day. When reserving your bike online the calendar will default to a return-time at the close of business on the same day you pick up your bike. If you would like to keep your bike beyond that please be sure to adjust your drop-off time to fit your needs. You are responsible to ensure that your reservation times are correct and that you return your bike on-time. It is best to schedule your reservation in 24 hour blocks as a 25 hour rental will be charged for 48 hours. Please be considerate of those who have rentals after you and return your bike on time. Late returns will be subject to a fee of $25/hour beyond the scheduled drop-off time.
Rental Bicycle Pickup Times:
Bend Stores: 10:30 am to 5:30 pm
Bend Stores: Sunday: 10:30 am to 4:30 pm
Redmond Store: 10:30 am to 5:30 pm
Redmond Store: 11:30 am to 4:30 pm
Please abide by these time as we need to open and close our stores in a timely manner. Thank you.
Bicycle Reservation:
A valid credit card is needed to book your reservation. You will be charged 100% of the reservation amount at time of reservation. We will hold your credit card information to also cover any late fees, cancellation fees, extra charges (damage, etc.).
Cancellation Policy:
All cancellations can be made-up to 24 hours before your scheduled pick up by simply calling us.
Cancellation Fee:
24 hours and over = No cancellation fee
24 hours or less = 100% of rental fee
Proper Means to Transport Bikes:
It is your responsibility to obtain proper means to transport the bikes you have rented. We are currently renting tailgate pads and hitch racks. We reserve the right to refuse bike rentals to parties without appropriate means of transport.
RESPONSIBILITY FOR DAMAGE OR LOSS:
By signing our liability waiver before leaving the store you are agreeing to return the rented equipment in the same condition as when it was received (ordinary wear and tear accepted and is determined by the service manager or service lead on duty) and free of flat tires, broken spokes, broken or bent wheel rims, damaged frames, handlebars, seats, or other parts damaged whether during use or transport of the bike. You agree to be responsible for the repair and/or replacement of all lost, stolen, or damaged equipment and broken parts whether caused by you or others while in your position. Damaged parts or components will be repaired and/or replaced at the shop’s discretion. You are responsible to pay for any replacement parts and labor rates that result from damage to the rented equipment and are responsible for the retail cost of all lost or stolen equipment. You also agree that if any Hutch’s Bicycles rental bike is used for a race and the bike is damaged beyond regular wear and tear that you are 100% responsible for all damages up to the replacement value of the bike.